When you call to schedule your appointment, a credit card number will be required to confirm your appointment. Your credit card will not be charged unless you violate our cancellation policy. When you come in for your appointment, you can pay by credit card, check or cash.
We require a 24 hour notice if it becomes necessary to cancel or reschedule any appointment. If we do not receive a 24 hour notice, you will be expected to pay for the full session. By confirming with a credit card, you give us permission to charge your credit card if you fail to show up for your scheduled appointment or cancel or reschedule within the allotted time. If you have a gift certificate you will forfeit that gift certificate.
Unexpected delays often occur. However, if a client arrives late for a scheduled session it is likely the session will need to be shortened. We ask that you plan on arriving a few minutes early to insure unexpected delays won’t take away from your massage session. If a delay occurs in the start of your session, relax, have a cup of tea. We are doing our best to get you started on time.
If any behavior is considered inappropriate including but not limited to off-color comments, sexual innuendo and/or rude requests the session will be terminated immediately and full payment is expected.
Due to the nature of our products, all sales are final.